Last updated: 9 August 2026
WHO WE ARE
Custom Dazzlepipes UK is responsible for the personal information collected through this website.
If you have any questions about this privacy policy or wish to exercise your data-protection rights, please contact us through the website contact form or telephone +44 7842 054581.
INFORMATION WE COLLECT
We may collect the following information when you contact us:
• Your name and email address.
• The contents of your message.
• Any files or photographs you choose to attach.
• Your telephone number and other information you provide when discussing an enquiry, quotation or order.
• Technical and security information processed automatically by our website hosting provider and Google reCAPTCHA, such as your IP address, browser, device and the time of your visit.
HOW WE USE YOUR INFORMATION
We use personal information to:
• Respond to enquiries and quotation requests.
• Discuss your application and product requirements.
• Prepare, manufacture and supply products or services you request.
• Maintain appropriate customer, order and business records.
• Protect the website against spam, misuse and fraudulent activity.
• Meet our legal, tax and accounting obligations.
Our lawful bases for processing information may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation and our legitimate interests in responding to enquiries, operating our business and protecting our website.
We will not sell your personal information or use it for unrelated marketing without an appropriate lawful basis.
SHARING YOUR INFORMATION
We only share personal information where it is reasonably necessary. This may include:
• Our website hosting and contact-form service providers.
• Google, which provides the reCAPTCHA security service.
• Professional advisers, accountants, delivery providers or suppliers where required to fulfil an order or meet a legal obligation.
• Public authorities where disclosure is required by law.
Some service providers may process information outside the United Kingdom. Where this happens, we rely on appropriate data-protection safeguards used by those providers.
HOW LONG WE KEEP INFORMATION
General enquiries, messages and attachments will normally be kept for no longer than 24 months following our last contact, unless there is a valid reason to retain them for longer.
Customer, quotation, order, payment and accounting records may be retained for up to six years after the relevant transaction or business relationship ends, where required for legal, tax, accounting or dispute-resolution purposes.
Spam-prevention and technical security information is retained according to the policies of our website hosting provider and Google reCAPTCHA.
SECURITY
We take reasonable steps to protect personal information against loss, misuse and unauthorised access.
However, information transmitted over the internet cannot be guaranteed to be completely secure. Please do not send unnecessary sensitive personal information, passwords, banking details or identity documents through the contact form.
COOKIES AND GOOGLE reCAPTCHA
This website and its service providers may use cookies or similar technology that is strictly necessary for the website and its security features to operate.
The contact form is protected by Google reCAPTCHA. Google may collect technical information and use cookies to determine whether the form is being used by a person rather than an automated system. Google’s Privacy Policy and Terms of Service apply to this processing.
We do not intentionally use advertising cookies. If non-essential analytics or marketing cookies are introduced in the future, this policy and the website’s consent arrangements will be updated where required.
YOUR DATA-PROTECTION RIGHTS
Depending on the circumstances, you may have the right to:
• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information.
• Ask us to restrict how your information is used.
• Object to certain uses of your information.
• Request transfer of information you provided, where applicable.
• Withdraw consent where processing is based on consent.
To make a request, contact us using the website contact form or telephone +44 7842 054581. We may need to verify your identity before completing a request.
You also have the right to complain to the Information Commissioner’s Office:
Website: https://ico.org.uk/make-a-complaint/
CHANGES TO THIS POLICY
We may update this privacy policy if our website, services or use of personal information changes. The latest version and its updated date will be displayed on this page.